Client Stories

Collaborative Business Relationships

Alliancing - A New Way to Market

The South Australian Housing Authority (SAHA) sought to transition their homelessness services from 40+ individual service providers to 5 Alliance providers.

Members of our transformation team worked with SAHA to shift behaviours, adopting a new collaborative framework, including the development of an Alliance Coaching Plan, which helped navigate the lifecycle change. We supported the development of a procurement strategy to test the selection of the alliance partners.

We co-delivered internal and sector briefings, the go-to-market process and the tendering phase. This was the first example of its kind successfully adopted in South Australia.

Collaborative Supply Chain Design

The Department of Defence sought advice to develop a best practice model for managing assets that had reached the end of their service life. This included assessment of options for regional disposal as well as centralised consolidation of fleet assets.

Analysis included review of audit recommendations, stakeholder engagement, pipeline analysis, operating costs, identification of pain points, environmental impact, future defence activity planning and technology options.

The team designed a collaborative supply chain model that reduced Whole of Government costs, aligned stakeholders, minimised environmental impact and improved transparency through the implementation of database driven technology.

Agile Cloud Transformation

The Department of Agriculture, Fisheries and Forestry (DAFF) went through a major Agile cloud transformation, also responsible for the ICT infrastructure of the newly established DCCEEW.

A member of our team provided a strategic change leadership approach with true business adoption in mind. Our expert focused on building strong relationships between project managers and the business, which included conflict resolution, dealing with resistance and  coaching of Agile principles.

This led to increased collaboration through more openness, better program cohesion and improved change communication, with project managers actively seeking our expert’s advice.

Submarine Systems & Technology Partnership: Collaboration Framework

In a first-of-its-kind request from both the Australian Defence Force and the newly established Australian Submarine Association, Providence were engaged as industry leaders in collaboration, to guide ASA and DSTG though the pivotal first few months of their partnership and establish a working relationship for both parties in accordance with the principles contained in ISO 44001: Collaborative Business Relationship Systems.

Our unrivalled understanding of maritime machinations, coupled with a deep understanding of ISO44001 principles and organisational change, meant this engagement was a unique and effective offering of both expertise in principles and experienced operational project management.

Providence provided extensive collaboration materials, learnings and coaching to executive leadership, in conjunction with a highly effective application of project support to the actual operations.  What resulted was an industry best-practice, collaborative framework – including the first iteration of the partnership’s Relationship Management Plan.

Providence are proud to leave both ASA and DSTG with the unique ability to demonstrate and promote this work as proof of model: a collaborative framework, that enables two entities to work together to deliver significant national Defence priorities of enormous value.      

Adash Janiszewski

Chief Executive Officer

Adash is Providence’s CEO and is responsible to the Providence Board and Providence’s clients for ensuring the timely delivery of outcomes through advice, guidance and mentoring to Providence’s staff.