May 22, 2020
The end of COVID 19 is nigh- dealing with cognitive dissonance
In our last article we explored the idea of cognitive dissonance as restriction ease in…
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May 12, 2020
The end of COVID 19 is nigh — so why are we still feeling anxious?
With COVID 19 restrictions gradually being lifted, there is an expectation that the anxiety and…
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May 8, 2020
Problem Abstraction in Service Environments
A few weeks ago, members of our Design and Transformation team were performing DILOs (Day…
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May 1, 2020
How to Run a Headache-free Brainstorming Session
I imagine that when I mention the word “brainstorm,” most of you have a mental…
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April 24, 2020
BUSINESS AS USUAL POST COVID-19
It is not an exaggeration to say that business is currently operating in one of…
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