Client Stories

Specialist Skills

Business Continuity Plans (BCP)

Virtus Health needed to undertake commercial risk management and develop business continuity plans covering all its operations in Australia, Asia and Europe. 

Our team members engaged with all domestic and international management teams to develop a framework to identify specific local risks and BCP requirements. This led to collaboratively prepared detailed local plans supported by group level plans. Training packages were developed and delivered prior to scenario testing to ensure awareness and understanding of the plans at all levels of the organisation.

The plans were subsequently audited and endorsed by external auditors (Grant Thornton). 

Ventia - Woomera Transformation Program

Our team was engaged by Ventia to lead the development of a range of policies supporting Defence programs within the Woomera Training Range.

We managed changes to Ventia’s commercial contracts with Defence, including cost benefit analysis, revising employment conditions and drafting workforce communication plans. We also led a successful proposal for a new Defence accommodation precinct, including management of commercial and operational implementation teams. 

Our team delivered improved stakeholder awareness and engagement, project management and mobilisation planning for the new Defence Base. 

 

Improving transformation relationships

The Australian Electoral Commission (AEC) were implementing a range of ICT systems and business improvement products across 6 integrated project work packages. The program needed to improve relationships across the Transformation Division to enable successful engagement and change communication.

Our team was able to provide a strategic change and engagement specialist to quickly provide 3rd party assurance and agile transformation support across all program stakeholders.

Reducing the impact of relationship silos, improved strategic engagement and helped to communicate the benefits and requirements for transformation success.

Utilisation, Prioritisation and Skilling (UPS) Initiative​

As part of the Team Downer MSP, Providence provides professional services towards Integrated Work Packages (IWP) into Defence across a range of complex projects and enabling services that directly support capability outcomes.

To ensure that IWP are optimised Team Downer conducts a range of initiatives including Transformation workshops and UPS Workshops that introduce and test ideas for improvement to the IWP contract across four primary areas:

  • Uplift APS Skills that include a formalised program of Knowledge Transfer to uplift APS skills, including a phased approach to contractor conversion.
  • Improved Outcomes & Services for improved definition of outcomes and services for relevant lines of effort, and clearer definition of the Fixed Price Service Delivery Model, in line with CASG’s requirement for Outcomes Based Contracting.
  • Risk-sharing Opportunities and the implementation of a continuous program for improved outcomes-based contracting throughout any future contract extension or negotiation.
  • Prioritisation for the re-alignment of Work Packages to other in-flight priorities.
  • A recent workshop with a critical function within CASG functions, resulted in 11 initiatives to be explored with the Commonwealth to deliver greater value outcomes from the IWP including extending the SME Network to better ensure that Team Downer can meet capability and capacity requirements of Function by having sufficient network redundancy and a formalised program of Knowledge Transfer.

    Adash Janiszewski

    Chief Executive Officer

    Adash is Providence’s CEO and is responsible to the Providence Board and Providence’s clients for ensuring the timely delivery of outcomes through advice, guidance and mentoring to Providence’s staff.