Client: Defence (multiple areas)

What: Develop a training and skilling program to a wide range of stakeholders including executives, practitioners, intelligence and security operations professionals.

Linked to: Developing the capability of organizational security practitioners

Onboarding and initial training of security staff

skilling of security executives and managers

Providence has designed, developed and delivered multiple bespoke training and skilling courses to various clients in Defence. This has included DSA SYINT in 2010, CIOG and Defence Signals in 2011, Estate and Infrastructure Group (EIG) in 2015 and DS&VS SyOps in 2016, 2018, 2019. All courses were individually tailored to client needs after extensive engagement and analysis of required learning objectives and outcomes.

They all included the development of training programs, PowerPoint presentations, instructional content, briefing notes, attendee handouts and in some cases exams and quizzes. Course attendance numbers varied from 8 to 23 with the course duration ranging from 2 days to 5 days. The knowledge and experience of attendees were invariably diverse with some courses attended by people with zero knowledge, and others with in-depth knowledge of the broad instructional concepts.

Each course was characterised by the provision of practical as opposed to ‘academic’ theory. This was complimented by individual and group activities designed to apply, confirm and test knowledge provided in preceding lessons. This, when accompanied by a facilitation approach best described as ‘engaging, enthusiastic and communicative,’ resulted in the successful delivery of all courses to significant client satisfaction. This saw exceptionally supportive feedback provided by attendees to their managers including many commenting the Security Risk training they received was far superior than that delivered by established educational institutions and government agencies.